Refund & Returns

Made to Order, Crafted with Intention

Every item is created just for you — please review our policy before purchasing.

Read Before Ordering

Each item we make is handcrafted and created to order, especially for you. Due to the personalized and small-batch nature of our products, we do not accept returns, exchanges, or issue refunds — no exceptions.

Please review all product details carefully before completing your purchase, and don’t hesitate to reach out with any questions before ordering. We appreciate your understanding and support of handmade craftsmanship.

Please do not send your purchase back to the Atelier.

Need help?

Contact us at hello@lateliersauvage.ca for questions related to refunds and returns.