How long will it take to receive my order?
Most orders ship within 2 weeks. Each item is handmade and made-to-order so they may take a little longer, but we’ll keep you updated every step of the way. You’ll receive tracking info as soon as your order is on its way.
Where are your products made?
Each item is either handcrafted in our tiny studio in northern British Columbia or thoughtfully sourced from artisans who share our values. We prioritize quality, sustainability, and soulful design.
Can I request a custom piece or personalized gift?
Absolutely. We love creating meaningful, one-of-a-kind items. Send us a message with your ideas, and we’ll let you know what’s possible and provide a quote.
What is the best way to reach you?
The best way to reach us is via email at hello@lateliersauvage.com. We strive to respond within 24 hours.
Do you offer consultations for custom pieces?
Yes, we offer consultations to discuss your ideas and requirements for custom pieces. Please contact us to schedule a session.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor its progress.
How can I collaborate with L'atelier Sauvage?
If you’re interested in collaboration, please reach out via email with your proposal. We love exploring new creative partnerships.
Can I visit your studio in person?
Not yet, visits will be welcome by appointment in the future.
Do you ship internationally?
Yes, we offer international shipping. Please contact us for specific rates and delivery times.
How often do you release new collections?
We follow the rhythm of the northern seasons, unveiling six curated collections throughout the year. Each release is timed to reflect nature’s subtle transitions—winter light, spring thaw, summer bloom, and autumn warmth. Exclusive Release Cadence →
Will past collections be available for purchase?
Once a collection closes, its pieces become part of the Moretorium, our curated space for previous works. While most items are limited edition and not restocked, select pieces may return in future reinterpretations—or be available as Made-to-Order commissions for those seeking something truly bespoke. See the Moretorium →