Your Privacy Matters

1. Information We Collect

When you visit our website or make a purchase, we may collect:

• Name, email address, shipping and billing information
• Payment details (processed securely via our payment provider)
• Account information, if you create a My Account profile
• Browsing data such as pages visited, products viewed, and order history
• All information is collected only to provide you with a seamless shopping experience and improve our service.

2. How We Use Your Information

We use the data we collect to:

• Process and fulfill orders
• Communicate with you regarding your order or account
• Improve our website, products, and customer experience
• Send occasional updates, promotions, or newsletters (if you’ve opted in)
• We never sell or share your personal information with third-party marketers.

3. Cookies & Tracking

Our website may use cookies and tracking tools to:

• Remember your cart and account preferences
• Analyze website traffic and performance
• Enhance your browsing experience
• You can manage or disable cookies in your browser settings, but some features of the site may not function properly.

4. Data Security

We take appropriate measures to protect your personal information, including secure payment processing and encrypted data storage. Only authorized personnel have access to the information needed to fulfill orders.

5. Third-Party Services

We may use third-party services for payment processing, shipping, or analytics. These providers are obligated to protect your data and use it only to provide the requested service.

6. Your Rights

You may request to:

• Access the personal information we hold about you
• Update or correct your information
• Request deletion of your data (unless required to maintain records for legal or tax purposes)
• Contact us anytime at hello@lateliersauvage.ca to exercise your rights.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.

8. Contact

For any questions regarding your privacy or personal information, please reach out to us at: hello@lateliersauvage.ca